DELIVERY SERVICE ADD-ON
ONE-TIME, ONE PROJECT, ONE EXTRA-FAST DIGITAL DELIVERY FOR YOUR SERVICES!
BASED ON YOUR SELECTION, WE OFFER SAME DAY, OVERNIGHT, OR EXPRESS DELIVERY FOR A FEW SERVICES
PLEASE ENSURE THE SERVICE YOU DESIRE HAS THE MATCHING DELIVERY SYMBOL & CHECK THE DESCRIPTION
DELIVERY APPLIES EXCLUSIVELY PER SERVICE
LAST MINUTE BOOKING NEEDED? CALL US!
BOARD MENU FOR ADD-ONS & EXTRA SERVICES, LICENSES AND MANY MORE HERE AVAILABLE
MORE QUESTIONS? FEEL FREE TO CONTACT US FOR A FREE GET TOGETHER VIDEO CALL OR CHECK OUR FAQS
SAME DAY:DATA ACCEPTANCE DEADLINE: 9:00 AM
DELIVERY WINDOW: 7:00 AM TO 12:00 PM
SERVICE AVAILABLE ONLY FROM MONDAY TO FRIDAY, NO SERVICE OR DELIVERY ON SATURDAYS & SUNDAYS
OVERNIGHT:
DATA ACCEPTANCE DEADLINE: 9:00 AM
DELIVERY WINDOW: BY 9:00 AM THE FOLLOWING BUSINESSDAY
SERVICE AVAILABLE ONLY FROM MONDAY TO FRIDAY, NO SERVICE OR DELIVERY ON SATURDAYS & SUNDAYS
EXPRESS:DELIVERY WITHIN 3-4 BUSINESSDAYS
DATA ACCEPTANCE DEADLINE: 9:00 AM
IMPORTANT:
TO ENSURE TIMELY DELIVERY, PLEASE COMPLETE THE ENTIRE ORDERING PROCESS BY THE SPECIFIED DEADLINE, INCLUDING ANSWERING ALL BOOKING QUESTIONS AND COMPLETING PAYMENT. FAILURE TO DO SO WILL RESULT IN STARTING THE FOLLOWING BUSINESS DAY.
EXAMPLE: IF YOU NEED A SHORT TEASER POST-PRODUCTION DELIVERED TODAY WITH "SAME DAY" DELIVERY AND A 9:00 AM DATA ACCEPTANCE DEADLINE, YOUR DELIVERY WINDOW FOR FOOTAGE DELIVERY IS BETWEEN 7:00 AM TO 12:00 PM. DELAYS IN PAYMENT OR DATA SUBMISSION AFTER 9:00 AM WILL RESULT IN DELIVERY ON THE NEXT BUSINESS DAY.
IF THERE ARE ANY QUESTIONS OR UNCERTAINTIES ABOUT YOUR ORDER, WE WILL CONTACT YOU DIRECTLY USING THE PROVIDED PHONE NUMBER. PLEASE NOTE THAT DUE TO THE INDIVIDUAL NATURE OF OUR SERVICES, WE CANNOT GUARANTEE DELIVERY TIMES FOR UNCLEAR BRIEFINGS OR INCOMPLETE SUBMISSIONS.
IF DELIVERY IS NOT POSSIBLE DUE TO TIME OR CREW CONSTRAINTS AND ALL FLIGHT SLOTS ARE FILLED, WE WILL CONTACT YOU TO FIND A SOLUTION AND, IF NECESSARY, REFUND YOUR BOOKING. THESE DELIVERY TIMES ARE AVAILABLE EXCLUSIVELY FOR OUR DIGITAL SERVICES UNLESS EXPLICITLY STATED OTHERWISE.
BUSINESS DAYS ARE COUNTED FROM THE NEXT BUSINESS DAY FOLLOWING A MET ACCEPTANCE DEADLINE. FOR INSTANCE, IF YOU ORDER A PRODUCT WITH "EXPRESS" DELIVERY ON MONDAY, WITH A DELIVERY TIME OF 3-4 BUSINESS DAYS, YOU CAN EXPECT DELIVERY BY THURSDAY OR FRIDAY. IF MULTIPLE SERVICES ARE REQUIRED, CONTACT OUR CREW IN ADVANCE.
NOTE: *Any additional third-party costs f. e.: delivery-, crew-, add-ons-, travel-, equipment-, rental-, print-, stock-, media- or licensing costs & more incurred, will be discussed in advance & invoiced based on effort at the end of the month or after production/delivery. This ensures that no expensive excess baggage is charged, which is not necessary to save costs. All services offered are billed according to the booked plan/service. Purchased prepaid credit is non-refundable and can only be redeemed within the store. It's valid for all products and services, usable during checkout, with the remaining balance displayed. Our GTCs apply.
